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Alex Cortada

Alex Cortada

Senior Systems and Infrastructure Engineer

Lake Wales, FL 33830, Lake Wales, FL, 33830
786.486.2506
English, Spanish

Background


About

About

Senior Systems and Infrastructure Engineer with over 12 years of experience ensuring the reliability, availability, and security of enterprise-scale infrastructure. Proven expertise in administering Active Directory, Microsoft 365, and Azure Cloud Services, with deep knowledge of virtualization, SIEM, MDM, and disaster recovery. A proactive problem-solver skilled in root cause analysis, scripting automation, and implementing security-compliant solutions in 24/7 operational environments.

Work Experience

Work Experience

  • Owner / OperatorAscension L.L.C.

    Jan, 2025 - Present

    Provide IT consulting and infrastructure management services for small to mid-sized businesses.

    • Spearheaded the development and maintenance of client infrastructure systems, directly enhancing reliability and availability for small to mid-sized businesses

    • Administered and secured core enterprise platforms including Active Directory, Microsoft 365, Azure Cloud Services, Linux virtual machines, and LTSP thin clients

    • Designed and implemented robust disaster recovery plans, conducting regular tests to ensure system resilience and data integrity for critical business operations

  • Network EngineerW.S. Badcock Corporation

    Sep, 2021 - Present

    Enterprise infrastructure management for 700+ locations across the Southeast U.S.

    • Administered and migrated On-Premise Active Directory to Azure AD (Microsoft Entra ID)

    • Provided technical administration for Microsoft Azure Cloud Services including Azure VDI and SQL server migrations

    • Managed Microsoft 365 environment including Exchange Online, SharePoint, and Teams for thousands of users

  • T2 Support EngineerCompass MSP - Firmenich

    Apr, 2020 - Sep, 20211 year 5 months

    IT support and infrastructure management for enterprise clients.

    • Managed and resolved tickets through ServiceNow

    • Administered MDT imaging servers and PDQ Deploy/Inventory for software distribution

    • Configured and supported Azure Active Directory with MFA implementation

  • T2 Support EngineerModis - W.S. Badcock Corporation

    Mar, 2019 - Apr, 20201 year 1 month

    Technical support and systems administration for retail infrastructure.

    • Managed ticketing system and maintained network infrastructure

    • Supported Azure AD migration and MFA configuration

    • Provided technical documentation and network support

  • Systems Support EngineerHays-Hillsborough County / Quala Industrial

    Apr, 2018 - Feb, 201910 months

    Public sector IT support and systems management.

    • Managed Windows endpoints and deployed software packages via SCCM

    • Troubleshot hardware and software issues for Windows environments

    • Managed VPN, wireless security, and mobile devices using AirWatch MDM

  • Systems EngineerUnivision Communications Inc / HCL of America

    Aug, 2012 - Mar, 20185 years 7 months

    Broadcast media infrastructure and systems engineering.

    • Led a 9-person team in projects and disaster recovery for 24/7 broadcast network

    • Managed network servers, VPN gateways, and security patches using SCCM

    • Executed company-wide Office 365 upgrade and migration

Skills

Skills

  • Cloud Platforms

    Microsoft Azure

    AWS EC2

    AWS Lightsail

    Azure VDI

  • Virtualization

    VMware vSphere/VCenter

    Proxmox

    Hyper-V

    Docker

    Parallels RDS

  • Identity & Access Management

    Microsoft Entra ID (Azure AD)

    ADFS

    SSO

    MFA

  • Endpoint Management

    MECM/SCCM

    Intune (MDM)

    PDQ Deploy/Inventory

    MDT

    Group Policy Objects (GPO)

  • Operating Systems

    Windows Server 2019+

    Windows 10/11

    Linux (Ubuntu, Debian, Red Hat)

    macOS

  • Security Tools

    AppLocker

    BitLocker

    Microsoft Defender

    Sophos Central

    SIEM

    CJIS Standards Awareness

  • Networking

    LAN/WAN

    VPN

    Palo Alto Firewalls

    HPE Aruba

    Juniper Switches (JUNOS)

  • Scripting & Automation

    PowerShell

    Bash

    Batch

  • Monitoring & ITSM

    Zabbix

    ServiceNow

    JIRA

    BMC Footprints

    Confluence

Education

Education

  • General Studies, Diploma, High School

    - Present