About

Work Experience

• Senior Microsoft Power Platform, SharePoint & Applications Developer III, Alpha Omega

  Aug, 2025 - Present

  Senior developer specializing in Microsoft Power Platform and SharePoint solutions, driving enterprise application development and cloud transformations.

  • Architecting and leading development of enterprise Modern Web App Add-In for Office, seamlessly integrating Outlook and SharePoint for advanced document management capabilities

  • Leveraging AI-enhanced workflows to accelerate development velocity and enable rapid feature prototyping, delivering solutions faster and more efficiently to clients

  • Delivering strategic consulting services for government contracts with rigorous compliance and security requirements

  • Collaborating with Financial and Legal institutions on mission-critical applications requiring regulatory adherence and data protection standards

• Engineer II - Microsoft M365 Admin, Power Platform Admin & Developer, Best Buy

  Oct, 2022 - Aug, 20252 years 10 months

  Leading enterprise cloud transformations and AI implementations across Microsoft 365 ecosystem, including M365 Copilot pilot programs, Graph API integrations, and Power Platform automation frameworks.

  • Spearheaded enterprise-wide implementation of M365 Copilot, participating in Microsoft's first Copilot pilot program

  • Created internal knowledge base by integrating Microsoft Learn with proprietary enterprise content, reducing support tickets and improving operational efficiency

  • Directed proof-of-concept for Copilot Studio, managing end-to-end security and accelerating time to business outcomes

  • Built custom Graph API connectors for Power Platform and developed governance automation scripts

  • Directed migration of SharePoint to cloud infrastructure, reducing costs and improving system reliability

  • Designed enterprise automation frameworks, increasing engineering capacity by 50%

• Developer - Microsoft Power Platform and SharePoint, Best Buy

  Nov, 2019 - Oct, 20222 years 11 months

  Developed enterprise applications achieving $15M in annual labor cost savings through streamlined automation and quality control initiatives.

  • Developed enterprise applications on Power Platform, achieving $15M in annual labor cost savings

  • Implemented control processes to reduce support tickets by 90%

  • Created scalable solutions across CRM, services, and supply chain systems

  • Created 50+ Power Apps, Power Automates, Azure Automations and other solutions

• Data Analyst & Automation Developer, Best Buy

  Nov, 2018 - Nov, 20191 year

  Spearheaded enterprise automation efforts and cloud migration initiatives with focus on Graph API integrations and data analytics.

  • Spearheaded enterprise automation efforts during migration projects

  • Designed automation workflows leveraging Graph API endpoints for governance

  • Developed Power BI dashboards, improving analytics and reporting efficiency by 40%

• Manager of Remote Support Quality Operations, Best Buy

  Jul, 2014 - Nov, 20184 years 4 months

  Established customer success programs and led major migration projects, delivering industry-leading CSAT scores and improving workforce productivity.

  • Established customer outreach program, delivering industry-leading CSAT scores for both onshore and offshore teams

  • Successfully led multiple major migration projects with clear expectations and actionable milestones

  • Improved workforce productivity by 20% through enhanced training and leadership development

  • Implemented scalable frameworks for issue resolution

• Various Roles - Remote Senior Service Tech, Senior Service Tech, Sales, Best Buy

  Aug, 2007 - Jul, 20146 years 11 months

  Delivered exceptional technical support and customer solutions with 95%+ first-call resolution rate.

  • Delivered exceptional technical support with 95%+ first-call resolution rate

  • Consistently surpassed performance metrics in speed, quality, and satisfaction

  • Designed and implemented tailored technical solutions for clients

Projects Experience

• Personal Portfolio Site, Personal

  Jan, 2024 - Present

  Modern static portfolio site showcasing technical work and projects

  • Built with Astro static site generator for optimal performance

  • GitHub API integration to dynamically display repositories and projects

  • Automated CI/CD pipeline using GitHub Actions for continuous deployment

  • Deployed to Cloudflare for global CDN distribution and edge computing

  • Clean, performant architecture demonstrating modern web development practices

Skills

Certificates