Maciej Torbus
Zielona Góra, PL
mac.torbus@gmail.com
+48 784 432 921
mactorbus
maciejtorbus

Engineering leader with 9+ years in the software industry and 6+ years in technical leadership roles, with a BSc in Computer Science from the University of London and a Professional Scrum Master (PSM I) certification. Open to relocation to major Polish cities and hybrid roles.

Experience

General Manager: WebSell
June 2024
 — 
Present
Volaris Group
  • Reduced operating costs by $290k (19%), achieving EBITDA of 28-35%, by consolidating shared resources across Volaris Group's portfolio for a $2M ARR SaaS ecommerce platform.
  • Achieved employee engagement score of 8.5/10 and eNPS of 45 across a team of 17-20, as measured by quarterly Workday Peakon surveys, through structured 1:1s, SMART goal setting, and annual talent reviews.
  • Retained 100% of top 10 customers in the EU (combined ~$145k ARR), as measured by annual contract renewals, through direct escalation handling and onsite visits that directly informed product roadmap priorities.
  • Drove company wide AI adoption across all departments by delivering 4 initiatives (AI assisted development, content generation, design tooling, and a Help Center chatbot), achieving a reported 2x productivity impact across engineering, marketing, professional services, and customer support.
Director of Engineering: WebSell
November 2021
 — 
June 2024
Volaris Group
  • Eliminated single point of failure risk on a departing CTO by hiring 2 senior specialists (desktop engineering and IT) and promoting an internal engineer to Software Development Manager, maintaining zero disruption across all critical departments.
  • Maintained 99.99% uptime and annual PCI DSS Level 1 certification across a high availability infrastructure serving hundreds of webstores, by managing infrastructure health, training the IT admin, and leading annual audits with a certified QSA.
  • Reduced infrastructure COGS from 7% to 3% of gross revenue by closing one datacenter and renegotiating 3rd party maintenance contracts across a $2M ARR platform.
Engineering Manager
May 2019
 — 
October 2021
WebSell
  • Formalised engineering delivery for a team of 5 by introducing Scrum from scratch: establishing 2 week sprints, Definition of Done, sprint planning, retrospectives through Jira and code review standards, and unit testing practices improving SDLC for the department.
  • Delivered 20+ third party integrations across payment gateways (PayPal, Stripe, Authorize.Net, Affirm), shipping carriers (UPS, FedEx, ShipStation), analytics (GA4, Google Ads, Klaviyo), tax engines (TaxCloud, Avalara), and search (Typesense), maintaining compatibility across 500+ live merchant stores.
  • Remained a hands on contributor to the main PHP/MySQL codebase throughout the management role, authoring 850+ commits and ranking #3 all-time across all company contributors.
Software Engineer
August 2017
 — 
April 2019
WebSell
  • Delivered ADA compliant storefront templates that enabled US merchants to meet accessibility requirements, reducing legal exposure for the platform and opening a new customer segment in the US market.
  • Built and shipped 10+ REST API integrations across payment gateways (PayPal, Braintree, Amex, Global Payments) and marketplace connectors on a platform serving 500+ merchants across the US, UK, Ireland, and Canada.

Projects

WebSell Cloud (Enterprise Ireland R&D Grant)
July 2019
 — 
June 2021

24-month state funded R&D project to build a standalone ecommerce platform, funded by Enterprise Ireland's Agile Innovation programme.

  • Delivered all 15 project milestones on schedule across a 7-person team, acting as Software Development Manager, lead architect, and hands on engineer
  • Secured and managed a €133,804 government grant, owning all project reporting, milestone claims, and documentation submitted to Enterprise Ireland
Ecommerce Feature Suite: connscameras.ie
May 2019
 — 
November 2019

Custom platform development for Ireland's leading independent camera retailer.

  • Led and primarily built 3 custom modules: product content tab editor, accessories and promotional add ons engine, and automated cashback/special offers system
  • €50,000 EUR custom development contract for Ireland's leading independent camera retailer (~€2M annual revenue)
Subscription Commerce Platform: mypetwarehouse.com.au
March 2020
 — 
December 2020

Full stack recurring orders system for Australia's largest pet retailer.

  • Led delivery of subscription schedule management, pricing rules engine, storefront checkout integration, customer portal, nightly order automation, and email system
  • Client scale: 1.9M+ lifetime orders, $215M+ in merchant revenue. $52,800 USD custom development contract.

Education

University of London
October 2019
 — 
May 2023
BSc in Computer Science
Wrocław University of Science and Technology
January 2014
 — 
January 2017
BSc (incomplete, 3 years studied) in Computer Science

Awards

Professional Scrum Master (PSM I)
February 2019
Scrum.org

Languages

Polish:
Native speaker
English:
Professional working proficiency

Skills

Leadership:
Team Leadership, Talent Management, SMART Goal Setting, Performance Management, Recruitment
Engineering:
Agile (Scrum, Kanban), Software Architecture, Code Review, CI/CD, Tech Debt Management, AI Adoption
Tech Stack:
PHP, Python, C#, MySQL, MariaDB, Redis, REST APIs, Linux, AWS, Git, JavaScript
Security:
PCI DSS Level 1, GDPR, OWASP, Vulnerability Management