About

Work Experience

• Senior Software Engineer / Tech Lead (Full Stack), Transport for NSW

  Aug, 2019 - Present

  Progressed from Senior Engineer to Tech Lead across multiple streams spanning trip planning, contactless payments, regional booking, platform re-architecture, and BAU operations.

  • Modernization (2019-2020): Co-led Trip Planner rewrite from AngularJS to Angular 7 and decoupled EFA integrations behind AWS Lambda/API Gateway, improving maintainability, performance, and security.

  • Projects and Product Expansion (2020-2022): As lead/primary engineer across multiple streams, delivered Opal Connect CTP onboarding, TrainLink Discovery Pass booking and payments, CTP reimbursements, customer feedback forms (Salesforce/Drupal), lost property tracking, route-based travel alerts, and homepage navigation improvements.

  • Re-platforming and New Stack Adoption (2022-2024): Led React/Next.js + Headless Drupal platform POCs, design-system foundations, and incremental migration strategy; then led Unregistered CTP React rebuild and regional expansion.

  • CRS Project (2023-2024): Tech Lead for NSW TrainLink CRS Plan-Book-Pay stream, owning search/booking/payment architecture, vendor integrations, PCI boundaries, and cross-team delivery alignment.

  • BAU Operations, Reliability, and Compliance (2025-Present): Tech Lead for live customer platforms across incident response, release governance, technical debt reduction, and mentoring.

  • Led Splunk/SignalFx observability rollout (APM, RUM, Session Replay, distributed tracing), improving end-to-end visibility and reducing MTTD/MTTR.

  • Designed and delivered PCI DSS v4.0 e-skimming controls (11.6.1, 6.4.3), approved by external auditors with no findings.

• Senior Software Engineer / Full Stack Developer, Tabcorp

  Jan, 2019 - Aug, 20197 months

  • Delivered capabilities for MaxSys 2 Models, a regulatory platform used to manage NSW gaming machine configurations and compliance workflows.

  • Helped modernize the Angular frontend to improve developer productivity and speed up component delivery for future releases.

  • Built Swagger-documented REST microservices with MongoDB persistence, improving integration clarity for dependent teams.

  • Built and maintained CI/CD workflows with GitHub, Drone, and Rancher, reducing manual release steps and improving deployment consistency.

• Senior Software Engineer / Full Stack Developer, Macquarie Bank

  Jun, 2015 - Dec, 20183 years 6 months

  • Delivered full-stack features across Personal and Business Banking platforms (Angular, Java, Spring), supporting critical customer-facing banking journeys.

  • Built and launched key customer capabilities including Browser Notifications and Online Reports.

  • Built reusable configurable UI components used across channels and partner brands, improving consistency and reducing duplicated build effort.

  • Single-handedly designed and implemented automated CI/CD on Apigee/OpenShift, replacing manual deployment steps with one-click deployments within minutes.

  • Standardized and stabilized the delivery environment through pipeline automation, reducing manual effort and improving release reliability.

  • Automated whitelabel partner rollout processes, reducing partner onboarding and release cycle time from about one month to a few days.

  • Coordinated migration from WebLogic to Apigee/OpenShift, improving platform maintainability and release speed.

  • Led modernization and codebase convergence efforts (AngularJS to Angular, whitelabel divergence reduction), lowering complexity and improving long-term maintainability.

  • Delivered and supported functionality across 20+ whitelabel partners (including Woolworths, Myer, Jetstar, Aussie, YBR).

• Consultant - Senior Developer / Tech Lead, AMP Financial Services

  Jun, 2012 - Jun, 20153 years

  • Delivered portal capabilities across insurance and superannuation products for customer, planner, and internal servicing workflows.

  • Built full-stack solutions with Java/Spring, AngularJS, Thymeleaf, WebSphere Portal, and AWS-hosted environments to improve delivery flexibility.

  • Helped prototype AWS-based delivery (Route 53, EC2, S3, CodeDeploy, CloudFormation), increasing automation and reducing environment setup overhead.

  • Introduced AngularJS into the portal stack and delivered reusable SPA + REST integration patterns that accelerated feature delivery.

  • Drove test-first practices and achieved >85% coverage in key streams, improving release quality and confidence.

• Consultant, CGI Australia (Vodafone Shop)

  Jan, 2011 - Jun, 20121 year 5 months

  • Delivered BAU and project changes for Vodafone's Oracle ATG e-commerce platform supporting online sales and upgrades.

  • Improved site performance by reducing HTTP requests and optimizing JS/CSS packaging and page behavior, improving customer experience on key journeys.

  • Improved maintainability by abstracting repetitive page logic and introducing shared backend interface patterns.

• Senior Developer (Projects), Westpac Banking Corporation

  Jun, 2007 - Jan, 20113 years 7 months

  • Delivered multiple portal workflow projects using Spring MVC, EJB, web services, and DB2 integrations for internal banking operations.

  • Led frontend developers on key initiatives, mentoring engineers and improving review and delivery standards.

  • Coordinated releases across environments through production deployment, improving implementation reliability.

  • Worked with business and test teams to close requirement and defect gaps earlier in the delivery cycle.

• Service Desk Analyst, Analyst Programmer, Westpac Banking Corporation

  Feb, 2006 - May, 20071 year 3 months

  • Earlier experience in service desk and analyst programmer roles.

• Associate Consultant, Card Smart Consulting

  Sep, 2003 - Jan, 20062 years 4 months

  • Earlier consulting experience in software delivery.

Projects Experience

• Trip Planner Modernization, Transport for NSW

  Aug, 2019 - Dec, 20201 year 4 months

  Co-led Trip Planner rewrite from AngularJS to Angular 7 and decoupled EFA integrations via AWS Lambda and API Gateway.

  • Improved maintainability and long-term security posture of a high-traffic public platform.

  • Reduced integration coupling by introducing serverless API boundaries.

• Opal Connect CTP and Regional Digital Services, Transport for NSW

  Jan, 2020 - Dec, 20222 years 11 months

  Led and delivered multiple customer streams including Opal Connect CTP onboarding, TrainLink Discovery Pass booking/payments, CTP reimbursements, lost property tracking, route-based alerts, and site navigation uplift.

  • Expanded digital service coverage across payments, booking, and customer support journeys.

  • Improved customer self-service access across metro and regional use cases.

• React/Next.js Re-platforming and Unregistered CTP Rebuild, Transport for NSW

  Jan, 2022 - Dec, 20242 years 11 months

  Led React/Next.js and Headless Drupal platform POCs, design-system foundations, migration strategy, and unregistered CTP rebuild with regional expansion.

  • Established migration path from legacy stack to modern frontend architecture.

  • Reduced platform risk by validating architecture and delivery approach incrementally.

• NSW TrainLink CRS Plan-Book-Pay, Transport for NSW

  Jan, 2023 - Dec, 20241 year 11 months

  Tech Lead for the CRS Plan-Book-Pay stream, owning search, booking, payment architecture, vendor integrations, and PCI boundaries.

  • Aligned cross-team delivery on high-stakes booking and payment capability.

  • Defined architecture and compliance boundaries for regulated payment flows.

• Observability and PCI DSS v4.0 Controls, Transport for NSW

  Jan, 2025 - Present

  Led observability rollout and delivered PCI DSS v4.0 e-skimming controls for live customer platforms.

  • Improved end-to-end visibility and reduced MTTD/MTTR with APM, RUM, Session Replay, and distributed tracing.

  • Implemented controls 11.6.1 and 6.4.3 with external audit approval and no findings.

• Macquarie Personal Banking

  - Present

  Delivered full-stack features and platform improvements in a regulated banking environment.

• Aussie Home Loans (Whitelabel)

  - Present

  Contributed to whitelabel banking capability delivered from a shared platform.

Skills

Education